Product

Integrated browser sharing solution

The easiest integration is a javascript snippet in your web application. On the right hand side of the browser the ViewMyBrowser Logo is the starting point of your customer support.

Live support

Live Remote Desktop session

Your customers contact your support staff by clicking the ViewMyBrowser Logo.

Session

List of customer support request

The support staff has a list view of the incoming support requests.

answer

Co-Browsing

The support staff sees the browser of the customer and is able to co-browse with the customer.
They can communicate with the chat and the customer can describe his problem.

hand

Magic hand for remote access

With our magic hand, the support staff leads the customer.
The magic hand is shown on the customers browser view.

Windows Gadget

This gadget simplifies the handling with ViewMyBrowser.
After login, any Session opens your desktop automatically to join the session.

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